beraji Privacy Policy

1.1 Registration Data

When you create a beraji account, we collect the following information that you provide directly:

• Full legal name as it appears on your government-issued identity document
• Date of birth (to verify you are 21 years of age or older)
• Residential address, including city (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi)
• Mobile phone number
• Email address
• Username chosen by you at registration
• Password (stored in hashed, non-reversible form — beraji staff cannot see your password)

1.2 Identity Verification Data

To comply with our age verification and anti-fraud obligations, beraji may request copies of the following documents at any point during your account lifetime:

• National Identity Card (NID) or passport
• Proof of residential address (utility bill, bank statement dated within 90 days)
• Selfie photograph holding your identity document
• Screenshot or statement confirming ownership of your registered payment method

Verification documents are stored securely and are used solely for identity, age, and payment method confirmation. They are not shared with third parties except where legally required.

1.3 Financial Transaction Data

beraji records all deposit and withdrawal transactions associated with your account, including the transaction amount in BDT, the date and time in Bangladesh Standard Time (BST, UTC+6), the payment method used (e.g., bKash, Nagad, Visa), and the transaction reference number provided by your payment provider. beraji does not store your full bank card number or mobile banking password at any point.

1.4 Gameplay & Betting Data

beraji maintains records of all bets placed, games played, outcomes, stake amounts, and bonus usage on your account. This data is used to calculate your account balance, resolve disputes, detect unusual betting patterns, comply with anti-money-laundering obligations, and personalise your gaming experience on the beraji platform.

1.5 Technical & Device Data

When you access beraji.app, our servers and analytics systems automatically collect certain technical information, including:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Session timestamps and page interaction logs
• Cookie identifiers and session tokens (see Section 4 on Cookies)
• Referring URL (the page you visited before arriving at beraji.app)

This data is used for platform security, fraud detection, technical diagnostics, and aggregate usage analytics. It is not used to identify individual players beyond what is necessary for security purposes.

2.1 Account Management

Your registration data is used to create and maintain your beraji account, authenticate your identity at login, communicate with you about your account status, and provide access to all platform features including the beraji Casino lobby, cricket betting, slots, and crash games.

2.2 Payment Processing

Financial data is processed to execute your deposit and withdrawal requests, reconcile your account balance, detect and investigate suspicious transactions, and comply with financial record-keeping obligations. Transactions are processed in Bangladeshi Taka (BDT) and records are maintained in accordance with applicable financial regulations.

2.3 Legal & Regulatory Compliance

beraji is required to collect, retain, and in some circumstances disclose personal data to comply with applicable law, including anti-money-laundering (AML) regulations, age verification requirements, and responses to lawful requests from competent authorities. beraji will not disclose your data to government authorities unless compelled by a valid legal process.

2.4 Fraud Prevention & Platform Security

Technical and behavioural data is analysed to detect and prevent fraudulent activity, multiple account creation, bonus abuse, money laundering, and unauthorised access to player accounts. Security monitoring runs continuously and is fundamental to maintaining a fair and safe environment for all beraji players.

2.5 Customer Support

When you contact beraji's support team at [email protected], we use your account data and the details you provide in your support request to investigate and resolve your query. Support correspondence is retained for quality assurance and dispute resolution purposes.

2.6 Responsible Gaming

Gameplay and account data is monitored to identify indicators of problem gambling behaviour. Where such indicators are detected, beraji's responsible gaming team may make proactive contact to offer self-exclusion tools, deposit limit adjustments, or referral to external support resources. This use of data is in the direct interest of player welfare.

2.7 Marketing Communications

With your explicit opt-in consent at registration or at any subsequent point, beraji may send you promotional communications about new games, deposit bonuses, seasonal offers (such as Eid or Pohela Boishakh promotions), and BPL cricket betting features. You may withdraw your consent to marketing communications at any time by contacting [email protected] or adjusting your account notification preferences. Withdrawing marketing consent does not affect your ability to use the beraji platform.

3.1 What Are Cookies

Cookies are small text files stored on your device by your web browser when you visit beraji.app. They allow the platform to recognise your device across sessions, maintain your login state, store your preferences, and collect aggregate analytics data. beraji uses only first-party cookies and does not use third-party advertising cookies or cross-site tracking technologies.

3.2 Types of Cookies Used

• Essential Cookies: Required for the platform to function. These include session authentication tokens and security cookies. They cannot be disabled without affecting your ability to log in and use the beraji platform.
• Functional Cookies: Store your language preference, display settings, and responsible gaming limit selections so that they persist between sessions.
• Analytics Cookies: Collect anonymised aggregate data about how players navigate beraji.app. This helps us identify popular features, diagnose technical issues, and improve the platform experience.

3.3 Managing Cookies

You may configure your browser to block or delete cookies at any time. Note that disabling essential cookies will prevent you from logging into your beraji account. Disabling functional or analytics cookies will not affect your ability to play games or process transactions, but some personalisation features may not work as expected.

4.1 Payment Service Providers

To process your deposits and withdrawals, beraji must share transaction data with the relevant payment service providers, including bKash, Nagad, Rocket, Upay, Visa, and Mastercard processing networks. Each provider operates under their own privacy policy and security standards. beraji shares only the minimum data necessary to execute the requested transaction.

4.2 Game Software Providers

beraji's casino games are powered by third-party game studios, including providers such as Pragmatic Play, Evolution Gaming, Spribe, and others. These providers may receive anonymised session data (such as bet amounts and game outcomes) necessary to run the game and certify its fairness. They do not receive your name, contact details, or payment information.

4.3 Legal Disclosure

beraji may disclose your personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by a lawful legal process, court order, or applicable law. beraji will, where legally permitted, notify you of such a disclosure request prior to compliance.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of beraji's assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified in advance of any such transfer and of any material changes to this Privacy Policy that may result from it.

5.1 Retention Periods

beraji retains personal data for as long as your account is active and for a minimum of 5 years following account closure. Financial transaction records are retained for a minimum of 7 years in accordance with applicable financial record-keeping obligations. Verification document copies are retained for 5 years from the date of submission or account closure, whichever is later. Marketing consent records are retained for the duration of your account plus 3 years.

5.2 Updates to This Policy

beraji reserves the right to update this Privacy Policy at any time. When material changes are made, we will update the effective date shown at the top of this page and, where the changes significantly affect how we process your data, notify you via email to the address registered on your account. Your continued use of the beraji platform following notification of changes constitutes acceptance of the revised Policy.

5.3 Contact & Complaints

For all privacy-related queries, data rights requests, or complaints about how beraji handles your personal data, please contact our support team at [email protected]. We are available 24/7 on Bangladesh Standard Time (BST, UTC+6) and aim to acknowledge all privacy requests within 2 business days and resolve them within 30 days.