beraji Frequently Asked Questions

Creating a beraji account takes less than three minutes. Visit beraji.app and tap the registration button, then fill in your full name, mobile number, email address, date of birth, and a secure password. You must be at least 21 years old to register. Once submitted, you will receive a verification code on your mobile number to activate your account and gain access to the full beraji game library.

beraji requires a valid government-issued identity document to complete account verification. Acceptable documents include your National Identity Card (NID), passport, or birth certificate. You may also be asked to submit a proof of address such as a recent utility bill or bank statement, and a selfie holding your ID. Verification is usually completed within 24 hours of document submission.

No. beraji strictly permits one account per player. Opening multiple accounts — whether under the same name, mobile number, or different details — is a violation of beraji's Terms and Conditions. If duplicate accounts are detected, beraji reserves the right to close all associated accounts and forfeit any pending bonuses or balances in line with anti-fraud policy.

You can reset your beraji password directly from the login page by tapping the 'Forgot Password' link. Enter the mobile number or email address registered on your account, and beraji will send a one-time reset code. Enter the code, set a new password, and you will regain access immediately. If you no longer have access to the registered mobile number, contact [email protected] for assisted account recovery.

To permanently close your beraji account, contact the support team at [email protected] with your account username and a written request for closure. beraji will confirm your identity, process any eligible pending withdrawal, and close the account within 3 business days. If you are closing due to gambling concerns, beraji's responsible gaming team can also set up a self-exclusion before closure.

To deposit via bKash on beraji, log in to your account and navigate to the Deposit section. Select bKash as your payment method, enter the amount you wish to deposit, and follow the on-screen instructions to complete the bKash transfer from your mobile wallet. beraji's minimum deposit via bKash is ৳200. Funds typically reflect in your beraji account balance within 1 to 5 minutes of a successful bKash transaction.

Nagad deposits on beraji are processed instantly in most cases. Once you complete the Nagad payment from your mobile wallet, the funds should appear in your beraji account balance within 1 to 5 minutes. If your deposit has not reflected after 10 minutes, take a screenshot of your Nagad transaction receipt and send it to [email protected] — the team will manually reconcile the payment within 2 hours.

The minimum withdrawal amount on beraji is ৳500. Withdrawals can be processed to your registered bKash, Nagad, Rocket, or Upay mobile wallet, or to a verified bank account at Dutch-Bangla Bank, BRAC Bank, Islami Bank, or Sonali Bank. Most mobile wallet withdrawals are completed within 30 minutes to 3 hours. Bank transfers may take 1 to 3 business days depending on your bank's processing schedule.

beraji does not charge any platform fees on standard deposits or withdrawals. However, your payment provider (such as bKash or Nagad) may apply their own transaction charges as per their own fee schedule. beraji recommends checking your mobile banking app for any applicable transfer fees before initiating a transaction. All amounts credited to your beraji balance are the full net amount received by the platform.

Yes, beraji accepts deposits via Visa and Mastercard debit and credit cards. Select your card type in the Deposit section, enter your card details, and complete the payment. Card deposits are processed through a secure SSL-encrypted payment gateway. Processing time is typically instant to 15 minutes. For withdrawals back to a card, processing can take 3 to 7 business days depending on your issuing bank.

If your beraji withdrawal has exceeded the standard processing window — 3 hours for mobile wallets, 3 business days for bank transfers — first check that your account verification is complete and that no pending document requests are outstanding. If your account is fully verified, contact beraji support at [email protected] with your withdrawal reference number. The team will investigate and provide an update within 4 hours.

beraji offers a wide range of cricket betting markets covering Bangladesh Premier League (BPL), IPL, T20 World Cup, ICC events, and international Test and ODI matches featuring the Bangladesh Tigers. Available markets include match winner, top run scorer, total runs over/under, method of first wicket, player of the match, and live in-play betting on ball-by-ball outcomes. Markets are updated in real time during live matches.

Slots on beraji use certified Random Number Generator (RNG) technology, meaning each spin is completely independent and the outcome cannot be predicted or influenced. Each slot game has a published Return to Player (RTP) percentage — typically between 94% and 97% — which represents the theoretical long-run payout rate. beraji's slot library includes titles from Pragmatic Play, NetEnt, Microgaming, and other leading studios, playable directly in the mobile browser.

Yes. beraji's live casino section is fully accessible to players in Bangladesh and features real-time games hosted by professional dealers, streamed in HD video. Available live games include Live Baccarat, Live Roulette, Live Blackjack, Live Teen Patti, and Speed Cricket. Games are powered by Evolution Gaming and Ezugi and run 24 hours a day, 7 days a week, including during Eid and national holidays.

Yes. beraji's Color Prediction game uses a provably fair algorithm — each round's outcome is determined by a server seed generated before the round begins, which players can verify independently after the result is revealed. The game is not manipulated to favour the platform over players. All Color Prediction rounds on beraji are logged with verifiable outcome data available in your account history.

Yes. beraji is a fully browser-based platform and works on any modern smartphone — Android or iPhone — without requiring an app download. Simply open your preferred mobile browser (Chrome, Firefox, or Safari), navigate to beraji.app, log in, and play instantly. The beraji mobile interface is optimised for touch screens with fast load times and smooth gameplay even on a standard 4G connection.

beraji offers a welcome bonus to new players upon making their first qualifying deposit. The bonus amount and percentage match are subject to the current promotional terms, which are displayed on the Promotions page of your beraji account after registration. Welcome bonuses at beraji come with wagering requirements that must be completed before any bonus-derived winnings can be withdrawn. Always read the full bonus terms before claiming.

A wagering requirement is the number of times you must bet the bonus amount before you can withdraw winnings earned from that bonus. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place ৳20,000 in total bets before the bonus converts to withdrawable cash. beraji clearly displays the wagering requirement, eligible games, and expiry date for every bonus in the account Promotions section.

Yes. beraji regularly runs promotions for existing players, including reload bonuses, cashback offers, free spin packages, and seasonal specials tied to major Bangladesh events such as Eid, Pohela Boishakh, and BPL cricket season. Players who opt in to marketing communications will receive notifications about new promotions. All promotional offers are subject to full terms and conditions posted in the beraji Promotions section.

No. Bonus funds on beraji cannot be withdrawn directly. They must first be converted into real withdrawable cash by completing the applicable wagering requirement. Until the wagering requirement is fully met, bonus funds remain locked as bonus balance. Any real-money deposits you make are kept separate from bonus funds and can be withdrawn at any time subject to standard withdrawal verification procedures.

If a beraji bonus expires before you complete the wagering requirement, the bonus balance and any associated winnings generated from that bonus will be forfeited automatically. The expiry date and remaining time are visible in your beraji Promotions section at all times. beraji recommends reviewing your active bonuses regularly and focusing gameplay on bonus-eligible games to complete wagering requirements before the deadline.

beraji is a safe and secure online gaming platform that uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. All casino games on beraji use certified RNG technology to ensure fair and unbiased outcomes. Player funds are held separately from operational funds. beraji also enforces strict KYC (Know Your Customer) and AML (Anti-Money Laundering) procedures to maintain a trustworthy environment for all players.

beraji operates as an online gaming and sports betting platform serving the Bangladesh market. The platform is designed for entertainment purposes and operates in accordance with the terms agreed to by its players. beraji does not make specific claims about local licensing. Players are responsible for understanding and complying with the laws applicable in their own jurisdiction before registering or placing bets on beraji.

The minimum age to register and play on beraji is 21 years old. beraji enforces this age restriction strictly and verifies player age during the account registration and KYC verification process. Any account found to belong to a player under 21 will be permanently closed and all associated funds may be forfeited. beraji also encourages parents and guardians to use parental controls to prevent underage access to gambling websites.

beraji offers self-exclusion to any player who feels gambling is negatively affecting their life. To self-exclude, contact [email protected] with your account username and the duration you want — 6 months, 1 year, or indefinite. Your account will be closed within 24 hours and beraji will not send you any promotional communications during the exclusion period. Self-exclusion is a serious, immediate step and cannot be reversed before the exclusion period ends.

You can set a daily, weekly, or monthly deposit limit directly from the Responsible Gaming section of your beraji account settings — no need to contact support. Limit reductions take effect immediately. Limit increases require a 24-hour cooling-off period before they activate, which is a deliberate safeguard against impulsive decisions. beraji recommends all players set a deposit limit when creating their account to establish healthy spending boundaries from day one.

beraji's customer support team is available 24 hours a day, 7 days a week, on Bangladesh Standard Time (BST, UTC+6). The best way to reach the team is via email at [email protected]. For account-related queries, include your registered username and a clear description of your issue. beraji aims to acknowledge all support emails within 2 hours and resolve most queries within 24 hours. Live chat support is also available when you are logged into your beraji account.